Dear Valued Customer,

We trust this correspondence finds you in excellent spirits. It is with great pleasure that we share our upcoming holiday schedule and key updates at Carbonal.

Holiday Schedule & Emergency Contact:
We will be celebrating the National Day holidays from October 1st to 7th, 2024. Our dedicated team will recommence regular operations on October 8th, 2024. Although we will be enjoying quality time with our loved ones during this period, we understand that your requirements might necessitate prompt attention. To better serve you, we will be periodically monitoring our email inbox at info@carbonalbike.com.

Please feel free to contact us without hesitation should you have urgent inquiries or require any assistance.

Production Capacity and Delivery Times:
We are delighted to inform you that our carbon rim production continues to operate smoothly, with current delivery times within a 30-day timeframe. However, considering the anticipated surge in demand during the months of October, November, and December leading up to Christmas 2024, we foresee potential impacts on our production capacity. To guarantee timely delivery of your orders, we kindly urge you to place new orders at your earliest convenience. By doing so, we can efficiently manage production and offer you expedited delivery options.

Thank you for your continued support and understanding. We look forward to serving you during this festive season and beyond.

Warm regards,

Carbonal Team